Ordering at the Market

Ordering at the Market

1. 1

   Find your items

   On the Market page, search an item by its name or browse the categories. The price shown is a « from » price: it depends on the options you pick.

2. 2

   Pick the options and the quantity

   Open the item: pick the packaging, adjust the quantity with − and +, add a detail if needed, then « Add to cart ».

   Tip · An item « on quote » can be added too: our team prices it in its proposal.

3. 3

   Check the cart

   The cart estimates the total with the delivery for the port and the place (alongside, at anchorage, at the warehouse). Nothing is invoiced yet: proceed when everything is ready.

4. 4

   Describe the vessel

   Sign in (a code by e-mail is enough), then fill in the form: the vessel's name, its IMO number, and the details asked for your order. Fields marked with * are required.

   Tip · Your last answers (vessel, contact, port) are filled in automatically on your next order.

5. 5

   Where and when to deliver

   Pick the port, the place and the requested date (Douala time). Some questions only show when they concern you: at anchorage, a note appears for the launch.

6. 6

   Send the order

   Pick your payment method, accept the terms and send. You get an e-mail with the order's reference at once.

7. 7

   Follow it all the way on board

   The order opens in « Mon espace »: our team checks it and sends you a proposal to approve. Each step is announced to you by e-mail, up to the signed delivery note.

   Tip · The tracking link works without an account: give it to the captain or your shipping agent.